CASA + YOU

A New Vision for Mental Health Service

CASA Mental Health is an established non-profit organization delivering holistic, culturally-safe wrap-around mental health services to Albertans and their families. CASA services the missing middle – mental health treatment for diagnosed children and youth, in between prevention and promotion in primary and community care, and acute treatment in hospital.

CASA’s team of mental health professionals are trauma experts committed to delivering service in collaboration with community partners. This includes assessment and treatment for thousands of children, youth and families each year, from community outreach settings to intensive treatment programs.

Our vision: A community where all children, youth and their families are provided with timely mental health care and empowered to thrive.

Our mission: To build resilience through holistic, evidence-informed and compassionate care, and to advocate for children, youth and families with mental illness.

Why Work With CASA?

Life-Work Harmony

CASA's hours of work allow you to balance your work with the rest of your life. Our Wellness Days can be used how you want, when you want, ensuring everyone is feeling their best. Employees also receive competitive vacation days so that you have the time you need to recharge your passion.

Meaningful Work

Feel good about making a difference in the lives of children, youth and families so that they are empowered to thrive!

Employee Benefits

CASA Mental Health offers a competitive benefit and pension package for employees, including a flexible spending account, access to our Employee and Family Assistance Program, and more!

Accommodation Requests

CASA Mental Health values diversity and inclusivity within its staff, recognizing the enrichment it brings to our organization and community. We actively strive to eliminate barriers and encourage applications from underrepresented groups. We offer accommodations for applicants through the entire recruitment process to ensure a fair assessment of your skills, knowledge and expertise. At CASA, we prioritize equitable and inclusive employment practices. We encourage all candidates to apply, regardless of meeting every qualification, as part of our dedication to diversity and accessibility.

Requests for accommodation can be sent to Human Resources via email at [email protected]

Acting Director, Business Operations (IT PC PHI Facilities) - Internal Only

Edmonton, AB, Canada

Full Time

People and Culture

Manager/Supervisor

Job Details
Salary range: $122,812 - $184,217
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: Edmonton, CASA West, hybrid eligible
Union: Exempt
FTE: 1.0
Status: Temporary (12-month parental leave coverage until on or before March 2027)

About the Role

Reporting to the Chief Executive Officer and working as a member of CASA’s Senior Leadership Team (SLT), the Acting Director, Business Operations, is responsible for the development and leadership of the People and Culture, Privacy and Health Information, Facilities and Information Technology departments.

This role leads SLT in developing and facilitating robust facility, technology, people, privacy and business strategies to advance CASA’s mission, vision, values, operational plan and overall culture.

The Acting Director, Business Operations (IT, People and Culture, Facilities, Privacy and Health Information) will:

Ensure strategic alignment by modelling organizational values and working with the CEO and SLT to ensure policies, procedures and practices are developed and aligned with the organization’s mission, vision and values.
Assign and align portfolio responsibilities with deliverables outlined in the organizational strategic roadmap and annual operational plan.
Lead and manage business operations departments by directing and assigning work, developing and coaching staff, holding individuals and teams accountable to operational plan deliverables and providing timely feedback.
Collaborate with the Acting Director, Business Operations (OHPS, Quality and Risk, Business Intelligence and Evaluation), to ensure alignment across all business operations departments.
Facilitate a culture that embraces change and adapts to dynamic environments, by applying research and encouraging experimentation and risk-taking.
Build CASA’s organizational reputation through effective communication, building rapport with diverse communities of staff, patients, families, donors and partners.
Ensure CASA’s financial stability by managing resources in collaboration with the CEO and SLT.

Qualifications:

Master’s degree in a related field (human resources, sociology, education, business administration, law, medicine, etc.) or equivalent.
Equivalency requires a bachelor’s degree in a related field plus years of experience.
Minimum two years progressive management experience with substantial supervisory experience.
Demonstrated interpersonal skills that promote mutually beneficial, respectful and professional relationships.
Proven ability to influence and make change.
Strong ability to provide advice, solve problems and implement improvements.
Strong analytical skills.
Able to work efficiently as a part of a team as well as independently.
High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons or facts.
Strong organizational, time management and prioritization skills.

Conditions of Employment:

Satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check.
This position requires regular travel to all CASA sites.

Closing Date: December 8, 2025

Please quote the following competition number in your application materials 25-222

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